The Platform Architectis a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. * You will work with the , platform owner, , and during the selling, structuring and implementation of solutions. * Be a technical expert across multiple engagements to guide customers, , and internal team members to provide successful customer solutions. * Designing and implementing Service Management (e.g. CRM, GBS, HR, ITSM, ERP, LowCode) in SaaS platforms/packaged software. * Modelling Service Models and designing Service Catalogs. * Large program experience leading architecture and design.
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