Organize and lead regular exchange formats such as jour fixes and review meetings in close collaboration with Sales and Program Management Acting as a key interface between customers, Product, Engineering, Sales, and Support, you will play a critical role in driving customer satisfaction and long-term partnerships. Customer Management & Solution Enablement * Ensure transparent and consistent communication between customers, Product, Engineering, Sales, and Support teams * Work closely with Product Management to evolve features, integrations, and roadmap elements - Cross-Functional Stakeholder Management * Collaborate closely with Program and Key Account Management to align on strategic customer development * Support Sales in identifying upselling, expansion, and growth opportunities * Manage customer expectations regarding product evolution in alignment with Product,
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