Ensure that documentation of compliments, complaints, grievances and Prevention Quality Indicators (PQI) are captured in our customer feedback system (RiskMan360) and track corrective action plans that result from investigations of grievances, Quality Incidents, customer feedback and defect trends. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas. We are looking for a Quality Assurance Lead Nurse (known internally as a Near Patient Quality Assurance Lead) to champion high standards of patient care and drive continuous service improvement across our near patient nursing teams. In this home‑based role, you'll work closely with global , TRICARE partners, beneficiaries, medical providers, and local teams ...
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