With this motivation, we take on new challenges every day to continuously improve quality of life through innovative products. * Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Coordinate and closely collaborate with production Supply Chain, logistics, quality assurance, sales, and other relevant departments to ensure timely, quality- and compliance-compliant deliveries * Maintain and update customer data, contract terms, and relevant documentation in the system * Process customer purchase orders in the ERP system, monitor and control delivery dates, inventory, and backorders; proactively communicate in case of deviations * Support the preparation of forecasts and manage them in the ERP system, handle complaints, and participate in S&OP processes
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