The Customer Account Manager III, Germany will report directly to the German Customer Service Manager whilst working closely with Sales and other Commercial personnel to support sales objectives through strategic and tactical activities, actively engaging with current customers, and provide the highest level of customer service to ensure long-term relationships and retention. The Customer Account Manager III, Germany will oversee all operational and administrative processes associated with the Customer Service department. The Customer Account Manager III, Germany should be prepared to handle multiple tasks, to answer to a variety of queries that will come from a diverse Customer base that may include health care professionals, cancer patients and their family members, media representatives, insurance company claims managers, internal sales representatives, and others.
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