The Director, Customer Delivery is responsible for managing Professional Services (PS) delivery for a designated region in EMEA (Western, UKI, or Central). Lead the team to identify and build new services opportunities, facilitate contract extensions, and drive renewals based on a deep understanding of customer objectives. Adobe Customer Solutions (ACS) is Adobe's services and delivery organisation, partnering with customers to implement, optimise, and realise value from Adobe solutions. This role is part of the regional ACS Delivery LT and ensures business growth is achieved through strategic leadership, operational excellence, customer satisfaction, and delivery governance. Acting as the regional focal point, the Director, Customer Delivery drives revenue and margin performance, resource planning, and fosters a strong community culture among consultants.
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