The Manager of Technical Account Management is responsible for the effective execution of Technical Account Management services across the Genesys platform portfolio. Along with the knowledge of methods to initialize, plan, execute, control and monitor a project, the Manager will use skills and leadership competencies for team building, client relations, negotiation, decision making, problem solving, and conflict management. Role: Manager, Technical Account Management - Job duties include managing a team on a global scale, overseeing projects in alignment with organizational objectives, being a thought leader, driving innovation and adaptation to the accelerated industry growth. The candidate will have a solid technical background with strong business acumen. The Manager must demonstrate experience in creating and implementing methodologies and cultivating a work environment ...
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