You will act as a trusted to executive , guiding customers through adoption, expansion, renewals, and commercial governance activities, including Statements of Work (SOWs), change requests, and services expansion initiatives. Customer Partnership & Executive Relationship Management * Manage project change requests end-to-end, including impact assessment, commercial negotiation, approvals, and closure. Communication, Influence & Executive Storytelling - This role requires strong enterprise services sales experience, commercial acumen, executive presence, and the ability to influence stakeholders across complex customer environments. * Excellent written and verbal communication skills in English, with strong executive presence and customer-facing credibility. * Hands-on delivery experience in programme management, project leadership, customer success, or enterprise implementation delivery.
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