You'll lead quality initiatives, oversee service recovery processes, analyse provider outcome data, and support audits, credentialing, and corrective action planning to uphold the TRICARE Overseas Program's clinical quality standards. * Lead quality initiatives, processes and oversight of customer service / service recovery responses, in partnership with the in-country teams. * Responsible for driving support for the Clinical Management Program / Clinical Quality Oversight Plan through the collection, collation and analysis of provider level data relating to the quality outcome program. o Healthcare quality management/assurance# o Healthcare network development / management
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