Experience in customer service, order management, or sales administration is an advantage * Provide to sales teams, including order entry, order follow-up, and coordination with internal departments * Independently handle order processing from receipt to invoicing, ensuring accuracy and timely execution * Enter, maintain, and update orders, customer data, and pricing conditions in the ERP system * Monitor order status, deliveries, and backorders, ensuring on-time processing and clear internal and external communication * Process and resolve customer inquiries related to orders, deliveries, and invoicing * Contribute to the continuous improvement of order processing and back-office workflows * Independent, reliable, and well-organized, with the ability to manage multiple orders and priorities * Experience in order processing within a B2B and/or eCommerce environment (e.g. marketplaces or Shopify) is an advantage
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