Encourage the team to think beyond stakeholder requests, initiating proposals that enhance business processes and deliver measurable impact. Platform transformation & optimisation * Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems. * Identify opportunities to retire or simplify processes, while modernising architecture and functionality. * Lead, mentor, and inspire a team of ~8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding. * Oversee architecture, configuration, data model governance, and integrations with other business systems and Azure services. * Drive adoption of Power Platform capabilities (Power Apps, Power Automate, Dataverse, Power BI). * Translate business needs into robust, scalable CRM solutions — ...
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