You will ensure successful onboarding, stable operations, and continuous solution improvement. Acting as a key interface between customers, Product, Engineering, Sales, and Support, you will play a critical role in driving customer satisfaction and long-term partnerships. * Act as the primary point of contact for customers and users throughout onboarding, deployment, and ongoing operations * Proactively manage and support the operational use of our solutions, from initial rollout to steady-state operations * Ensure transparent and consistent communication between customers, Product, Engineering, Sales, and Support teams * Capture, analyze, and prioritize customer requirements during live operations * Coordinate with Engineering to assess technical fea
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