We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. * Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes * Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples * Strong skills in participant recruitment, research operations, and research tools to drive scalable, efficient research campaigns
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