Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. * Stay current on industry trends by engaging with key partners, analysts, and thought leaders; bring these insights back to refine and contextualize existing solution approaches. * Experiment with AI-first approaches for information gathering, research synthesis, ideation, and experience storytelling. * Shape and drive art of possible in solution design from defining the process to best practices in day-to-day research (frameworks, tools, methodologies) * 7+ years of experience across design, user research, strategy consulting, experience innovation, or digital transformation. * Demonstrated expertise in both qualitative and quantitative research, including leading focus groups, design workshops, and user interviews, ...
mehr