Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is the single point of contact for after-sales support in the EMEA region, including repair and overhaul, engine fleet management, customer support and logistic support functions. It will likely start with reviewing MRT event data/key metrics and liaising with internal/external to address urgent issues, including with MRT technicians, shop managers, sales and finance departments. Additionally, you will be asked to join key CSC business reviews and provide updates as required. * In parallel, manage relationship and transactions with the CSC suppliers for tooling, parts and/or technicians, ensuring payment alignment, incoming invoice management and margin checks for increased profitability as well as possible escalation or dispute resolution.
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