As our next Key Account Manager, your work will help the organizations behind these stories get the most value from their investment in Fotoware. You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Own and develop a focused portfolio of approximately 20-25 strategic accounts with strong ICP fit, high ARR potential, and clear strategic account expansion opportunities. * Build deep relationships with , , , , and other key stakeholders in each strategic account. * Create and execute strategic account plans focused on expansion, upsell, cross-sell, migration, department growth, new use cases, and long-term account value. * Drive retention and revenue growth in strategic accounts by identifying business pains, expansi
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