Join our team as an IT Service Manager and play a key role in ensuring reliable, secure, and high-performing IT services that keep our business running smoothly. * IT Operations Management: Oversee IT services to ensure alignment with business needs and efficient operations. In this role, you'll oversee critical operations, drive incident resolution, and lead initiatives that enhance service quality and compliance. * Vendor Management: Manage multi-supplier environments, ensuring contractual obligations and service quality. * Knowledge & Continuous Improvement: Promote documentation, knowledge sharing, and initiatives to enhance service quality and efficiency. * Solid understanding of banking IT regulatory requirements (MA Risk, BAIT)
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