If you have experience in retail, hospitality, tourism, patient services, or the restaurant industry, you understand what it takes to keep customers happy in a fast-paced, high-volume environment. * Customer Relationship Management: Build and maintain strong customer relationships by understanding each client's unique needs. * Problem Solving: Address and resolve inquiries and orders related to domain names, DNS, digital certificates, digital brand management, billing, and technical issues. * Escalation Management: Identify and escalate unresolved or complex issues to appropriate teams, ensuring timely follow-up and resolution.
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