As Head of After Sales EMEA, you will assume strategic and operational responsibility for the entire after-sales organization across the EMEA region. * You are a key contact: Act as the main point of contact for internal and external stakeholders, including regional management teams, global after-sales structures, and service partners. * Relevant experience: You bring several years of solid experience in after-sales, service, or customer support within a -driven business, ideally in the power tools or garden tools environment. You will lead international teams, develop processes, and work closely with internal and external to ensure a high level of service quality for both end customers and retail partners. * You keep everything in sight: You monitor and coordinate after-sales activities across the EMEA region to ensure seamless collaboration between local teams, external , and global interfaces.
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