Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Deliver standard and tailored, persona-based demos that clearly show value to CROs, CMOs, CCOs, Heads of Service, Digital Commerce leaders, Sales Ops, Contact , and * Evaluate opportunities with CX-specific criteria: omnichannel scope, consent/privacy (GDPR/CCPA), data unification, real-time personalization, lead-to-cash/service-to-resolution, commerce scale/extensibility, and change readiness * Define architecture and integration assumptions (e.g., S/4 pricing/inventory, BTP Integration Suite, APIs/events) and transition smoothly to Services/ with clear scope and success criteria
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