Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. * Leading and coordinating in-person, annual Executive Business Reviews (EBRs) and virtual Quarterly Business Reviews (QBRs) as well as meaningful onsite engagements. * Collaborating with internal Shopify teams to develop account strategies, renew contracts, identify qualified leads, and explore opportunities for account expansion. * Proven track record of managing Global Accounts, preferably in the luxury or fashion verticals, and consistently achieving targets and exceeding expectations. * Proficiency in executive presence, strategic vision, business acumen, prospecting, and problem-solving for customers.
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