Acting as a key interface between customers, Product, Engineering, Sales, and Support, you will play a critical role in driving customer satisfaction and long-term partnerships. * Ensure transparent and consistent communication between customers, Product, Engineering, Sales, and Support teams * Proactively manage and support the operational use of our solutions, from initial rollout to steady-state operations * Coordinate with Engineering to assess technical feasibility and implementation options * Contribute to the development of operational concepts, deployment models, as well as training and support concepts * Act as an escalation interface and coordination point with Support for operational issues and service cases * Support Sales in identifying upselling, expansion, and growth opportunities * Manage customer expectations regarding product evolution in alignment w
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