Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is the single point of contact for after-sales support in the EMEA region, including repair and overhaul, engine fleet management, customer support and logistic support functions. It will likely start with reviewing MRT event data/key metrics and liaising with internal/external to address urgent issues, including with MRT technicians, shop managers, sales and finance departments. * In parallel, manage relationship and transactions with the CSC suppliers for tooling, parts and/or technicians, ensuring payment alignment, incoming invoice management and margin checks for increased profitability as well as possible escalation or dispute resolution.
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