You'll also be providing smart hands support for IT security and tape management services. * 3rd Level Hardware Break-Fix : Provide troubleshooting and repair for HPE X86 estate hardware across the datacentre. * IMAC Services: Handle the installation, decommissioning, and moves of hardware across the datacentre facilities, using tools like Part Surfer, Intelligent Provisioning, CMDB, and ServiceNow. * Tape Management: Eject and load tapes for the remote backup team, ensuring accurate backups and storage. * Occasional Travel: You may be required to travel between local datacentres (though this will not be a regular part of the role). * You must have a solid background working in a datacentre, with hands-on hardware maintenance and troubleshooting experience.
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