We, the Customer Self Services (CSS) at Mercedes-Benz Mobility AG (MBM), have a clear and ambitious vision for 2025 and we work jointly on delivering value to customers as one ART (following the SAFe methodology). We focus on continuous delivery of online Customer self-services in a most scalable manner, provide uncompromised customer experience and maximise efficiency gains across all EUR, APAC and AMS markets. We drive the transformation to a strategic, homogenous, and future-ready Customer friendly solutions. If your answer is positive, we are looking forward to welcome you in our Customer Self Services team! There is also room for personal development because we believe that your empowerment is our key to success. Your tasks grant you insights into Customer centric services and you can develop yourself by exploring several systems and processes in our team.
mehr