Lead onboarding and education initiatives for both internal stakeholders and external customers, ensuring confident and effective product usage * Spend significant time in direct customer interaction - including on-site visits, workshops, and hands-on trainings in our in-house lab environment * Work closely with Sales to actively support market penetration and business growth, taking a highly customer-centric approach * Hands-on mindset with the ability and motivation to actively engage in trainings, lab work, and customer interaction on a daily basis * Experience in a customer-facing role (e.g. sales, application specialist, clinical support) with a strong focus on relationship building * Willingness to travel and spend significant time on-site with customers and in the lab * Support in various life situations (e.g. childcare, caregiving, personal matters, etc.) through cooperation with a ...
mehr