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9 Treffer für Customer Service Jobs in Aalen im Umkreis von 30 km
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Senior Project Manager – Customer Care & Aftersales (f/m/x) @ Carl Zeiss Extended Reality (XRX)
Senior Project Manager – Customer Care & Aftersales (f/m/x) @ Carl Zeiss Extended Reality (XRX)
ZEISS
Aalen (Baden-Württemberg)
Translate operational and customer insights into clear business cases and prioritized roadmaps for service enhancements * Design, optimize, and continuously refine end-to-end after-sales and warranty processes to ensure scalability, operational excellence, and a premium customer experience across all channels * Define the global after-sales strategy and lead its rollout across markets and (offline) service partners, ensuring consistent standards and best-practice adoption * Extensive experience in project / program management, aftersales, customer care, operations, or management consulting in a hardware-focused or device-driven industry (e.g., medical devices, optics, electronics, machinery)
Translate operational and customer insights into clear business cases and prioritized roadmaps for service enhancements * Design, optimize, and continuously refine end-to-end after-sales and warranty processes to ensure scalability, operational excellence, and a premium customer experience across all channels * Define the global after-sales strategy and lead its rollout across markets and (offline) service partners, ensuring consistent standards and best-practice adoption * Extensive experience in project / program management, aftersales, customer care, operations, or management consulting in a hardware-focused or device-driven industry (e.g., medical devices, optics, electronics, machinery)
Noch nichts dabei? Es gibt 8 weitere Jobs, die zu deiner Suche passen könnten
Operations and Technical Project Manager (m/f/x) @ Carl Zeiss Extended Reality (XRX)
Operations and Technical Project Manager (m/f/x) @ Carl Zeiss Extended Reality (XRX)
ZEISS
Aalen (Baden-Württemberg)
We empower our customers and individuals with solutions that enhance productivity and change the way we work and live. This role combines optometry expertise, technical product development, and business acumen to launch robust, accurate, scalable online vision measurement services. * Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline. * Travel internationally as required (approximately 20–30% of the time) to coordinate with global production sites, suppliers, and customer teams.
We empower our customers and individuals with solutions that enhance productivity and change the way we work and live. This role combines optometry expertise, technical product development, and business acumen to launch robust, accurate, scalable online vision measurement services. * Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline. * Travel internationally as required (approximately 20–30% of the time) to coordinate with global production sites, suppliers, and customer teams.
As a global partner to all HR teams, we design and govern end to end HR System Landscape, HR Core Processes, and platforms, build strong international communities, and ensure excellent, reliable HR Services Delivery with a data and AI centric perspective. * High motivation, analytical skills, strong communication skills, customer-centric mindset as well as a structured and team-oriented way of working
As a global partner to all HR teams, we design and govern end to end HR System Landscape, HR Core Processes, and platforms, build strong international communities, and ensure excellent, reliable HR Services Delivery with a data and AI centric perspective. * High motivation, analytical skills, strong communication skills, customer-centric mindset as well as a structured and team-oriented way of working
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Duale Studierende* im Bereich Soziale Arbeit - Sozialmanagement (m/w/d)
Duale Studierende* im Bereich Soziale Arbeit - Sozialmanagement (m/w/d)
Samariterstiftung Härtsfeld-Werkstätten
Neresheim
Schnelle Bewerbung
They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing
They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing
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With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Support the Voith Group | Division Corporate Functions & Services during your * Supporting the development and implementation of global communication concepts and measures for product and service communication at Voith Group (Solutions Portfolio Comms) Global Business Services HR EMEA
With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Support the Voith Group | Division Corporate Functions & Services during your * Supporting the development and implementation of global communication concepts and measures for product and service communication at Voith Group (Solutions Portfolio Comms) Global Business Services HR EMEA
Over time you will increasingly focus on one Business Sector and combine functional expertise with detailed knowledge about the specific customer group, the performed surgical procedures, and the market. * Build up deep knowledge of the customer and the markets
Over time you will increasingly focus on one Business Sector and combine functional expertise with detailed knowledge about the specific customer group, the performed surgical procedures, and the market. * Build up deep knowledge of the customer and the markets
Product Manager (f/m/x) for Metrology Sensors Coordinate & Vision Measuring Machines (CMM & VMM)
Product Manager (f/m/x) for Metrology Sensors Coordinate & Vision Measuring Machines (CMM & VMM)
ZEISS
Oberkochen
Customer & market focus – Acting as the voice of the customer, translating complex metrology sensor performance requirements into clear product concepts and value propositions. * Collaborate closely with R&D on concept decisions, prototypes and beta tests at pilot customers and derive targeted market and competitor insights (accuracy, cycle time, automation capability, software integration) to sharpen product positioning and guide portfolio decisions.
Customer & market focus – Acting as the voice of the customer, translating complex metrology sensor performance requirements into clear product concepts and value propositions. * Collaborate closely with R&D on concept decisions, prototypes and beta tests at pilot customers and derive targeted market and competitor insights (accuracy, cycle time, automation capability, software integration) to sharpen product positioning and guide portfolio decisions.
Application Specialist Integrated Photonics in Semiconductor Manufacturing (m/f/x)
Application Specialist Integrated Photonics in Semiconductor Manufacturing (m/f/x)
ZEISS
Oberkochen (Baden-Württemberg)
Collaborate closely with customers, research institutions, and internal and cross-business-unit R&D departments to align development with industry needs.
Collaborate closely with customers, research institutions, and internal and cross-business-unit R&D departments to align development with industry needs.
Lead and execute complex contract negotiations (purchase, delivery and service contracts) and actively contribute to contract drafting and optimization
Lead and execute complex contract negotiations (purchase, delivery and service contracts) and actively contribute to contract drafting and optimization
105 passende Jobs liegen außerhalb deiner Region
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Strong experience in managing customer interfaces, driving performance reviews, and handling complex service organizations is essential. * In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments. * You will oversee all Customer Service activities, including technical support, technical documentation, spare parts business management, as well as pricing strategies, commercial policies, and contract management. * Managing customer interfaces, preparing executive reports, and conducting regular performance reviews will be key aspects of your responsibilities. * Several years of professional experience in Customer Service, Program Management, or a related function distinguish your profile.
Strong experience in managing customer interfaces, driving performance reviews, and handling complex service organizations is essential. * In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments. * You will oversee all Customer Service activities, including technical support, technical documentation, spare parts business management, as well as pricing strategies, commercial policies, and contract management. * Managing customer interfaces, preparing executive reports, and conducting regular performance reviews will be key aspects of your responsibilities. * Several years of professional experience in Customer Service, Program Management, or a related function distinguish your profile.
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Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Management of the entire sales process, from acquisition and offer as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire service, automotive, or special vehicle industries * High level of intercultural competence and willingness to travel for international ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Management of the entire sales process, from acquisition and offer as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire service, automotive, or special vehicle industries * High level of intercultural competence and willingness to travel for international ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options, and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options, and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options, and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closing with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire service, ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options, and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closing with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire service, ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire ...
Close collaboration with internal departments such as product management, customer service, academy, marketing and manufacturing to ensure optimal customer support * Identification and acquisition of new customers in the governmental sector, maintaining and developing long-term business relationships with fire departments, authorities, and partners * Analysis of market trends, competitive activities, and customer needs for strategic positioning * Advice on product portfolio, customer-specific requirements, equipment options and terms and conditions * Management of the entire sales process, from acquisition and offer preparation as well as contract negotiation to successful closings with customers and partners * Representation of the company at international trade fairs, events, and customer meetings * Several years of experience in international sales, ideally in the fire ...
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As part of our continued growth, we are looking for a driven and entrepreneurial Account Manager to take full ownership of customer relationships across the entire lifecycle. As an Account Manager at LRE Medical, you will act as the primary point of contact for your customers, managing both strategic and operational aspects of the relationship. * Own and manage customer relationships end-to-end, from acquisition to longterm partnership * Act as the interface between the customer and internal departments (e.g. engineering, operations, quality, supply chain) * Represent LRE Medical in customer meetings, workshops, and industry events * Experience managing complex customer projects and long sales cycles
As part of our continued growth, we are looking for a driven and entrepreneurial Account Manager to take full ownership of customer relationships across the entire lifecycle. As an Account Manager at LRE Medical, you will act as the primary point of contact for your customers, managing both strategic and operational aspects of the relationship. * Own and manage customer relationships end-to-end, from acquisition to longterm partnership * Act as the interface between the customer and internal departments (e.g. engineering, operations, quality, supply chain) * Represent LRE Medical in customer meetings, workshops, and industry events * Experience managing complex customer projects and long sales cycles
Own and build a strong sales pipeline, driving new customer acquisition and sustainable revenue growth * Identify and unlock new markets, customer segments, and revenue channels to accelerate business growth * Define and optimize go-to-market approaches with a clear focus on lead generation, conversion, and customer retention * Leverage customer and market insights to prioritize opportunities, optimize sales strategies, and improve conversion rates * Deep understanding of customer needs in diagnostics, medical or life sciences, and a track record of translating insights into successful commercial strategies
Own and build a strong sales pipeline, driving new customer acquisition and sustainable revenue growth * Identify and unlock new markets, customer segments, and revenue channels to accelerate business growth * Define and optimize go-to-market approaches with a clear focus on lead generation, conversion, and customer retention * Leverage customer and market insights to prioritize opportunities, optimize sales strategies, and improve conversion rates * Deep understanding of customer needs in diagnostics, medical or life sciences, and a track record of translating insights into successful commercial strategies
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Schnelle Bewerbung
Join our & E-Commerce team and ensure a positive customer experience for our refurbished IT hardware. With your expert advice, you will help with technical questions, optimize sales offers and act as the interface between the customer and internal departments to ensure fast and smooth sales processing. * Customers can rely on your expert advice on all topics. * You will also act as an interface between customers and internal departments to ensure that sales are processed quickly and smoothly. * Ideally, you should have experience in customer support or e-commerce. * Customer satisfaction is your top priority and you can express yourself well both verbally and in writing with your friendly manner.
Join our & E-Commerce team and ensure a positive customer experience for our refurbished IT hardware. With your expert advice, you will help with technical questions, optimize sales offers and act as the interface between the customer and internal departments to ensure fast and smooth sales processing. * Customers can rely on your expert advice on all topics. * You will also act as an interface between customers and internal departments to ensure that sales are processed quickly and smoothly. * Ideally, you should have experience in customer support or e-commerce. * Customer satisfaction is your top priority and you can express yourself well both verbally and in writing with your friendly manner.
NEU
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Support Product Data Management, Product Feed Management, and Product Data Distribution for key customers (e.g. Amazon and selected large customers)
Support Product Data Management, Product Feed Management, and Product Data Distribution for key customers (e.g. Amazon and selected large customers)
Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view * Implement cloud services - Develop holistic software modules
Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view * Implement cloud services - Develop holistic software modules
Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view * Implement cloud services - Develop holistic software modules
Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view * Implement cloud services - Develop holistic software modules
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Senior Solution Architect - Federated Energy & Construction Ecosystems (m/f/d)
Senior Solution Architect - Federated Energy & Construction Ecosystems (m/f/d)
Liebherr-Digital Development Center GmbH
Ulm
Understand the business - Assess and support the business objectives for digital products and services
Understand the business - Assess and support the business objectives for digital products and services
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Staff Assistant Conference Services (m/w/d)
Staff Assistant Conference Services (m/w/d)
NATO Headquarters Allied Joint Support and Enabling Command - HQ JSEC
Ulm Donau
Schnelle Bewerbung
• Coordinate measures in support of Protocol (Conference Services) ZXPX 0030 for all JSEC buildings related to conferences, events, meetings and visits. • Providing support and duties related to conference services as directed by Protocol.
• Coordinate measures in support of Protocol (Conference Services) ZXPX 0030 for all JSEC buildings related to conferences, events, meetings and visits. • Providing support and duties related to conference services as directed by Protocol.
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Schnelle Bewerbung
Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers' experience. Not only do you provide help desk support services, but you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and technical skills. We actively seek to add members to our community who represent our customers and the places we live and work.
Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers' experience. Not only do you provide help desk support services, but you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and technical skills. We actively seek to add members to our community who represent our customers and the places we live and work.
NEU
Schnelle Bewerbung
• Lead requirements and design workshops with prestigious international customers and service providers to translate business needs into technical reality. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. As a Technical Project Manager at Trimble's Transporeon division, you will bridge the gap between complex customer requirements and cutting-edge SaaS delivery.
• Lead requirements and design workshops with prestigious international customers and service providers to translate business needs into technical reality. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. As a Technical Project Manager at Trimble's Transporeon division, you will bridge the gap between complex customer requirements and cutting-edge SaaS delivery.
Schnelle Bewerbung
liaising with Transporeon Sales, Business Consulting, Customer Services, and System Delivery departments and ensure a smooth transition to Transporeon Customer Care - As a Professional Services Project/Program Manager, you'll oversee end-to-end client projects, from concept to implementation. Expect dynamic partnerships with sales, systems engineering, product development, and cross-functional teams, all focused on elevating customer satisfaction through technology. * participating in solution design workshops, analysis, and understanding of customer's needs; leverage Transporeon modules, products, and best practices to design solutions in line with the identified customer requirements and industry * managing customer projects, including internal and external coordination and communication as well as supervision of project participants in terms of scope, schedule, and costs
liaising with Transporeon Sales, Business Consulting, Customer Services, and System Delivery departments and ensure a smooth transition to Transporeon Customer Care - As a Professional Services Project/Program Manager, you'll oversee end-to-end client projects, from concept to implementation. Expect dynamic partnerships with sales, systems engineering, product development, and cross-functional teams, all focused on elevating customer satisfaction through technology. * participating in solution design workshops, analysis, and understanding of customer's needs; leverage Transporeon modules, products, and best practices to design solutions in line with the identified customer requirements and industry * managing customer projects, including internal and external coordination and communication as well as supervision of project participants in terms of scope, schedule, and costs
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