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61 Treffer für Customer Satisfaction Jobs in Kaarst im Umkreis von 30 km
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Schnelle Bewerbung
Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. The Business Expert Digital Commerce oversees all platform solutions—including M.Shop, M.Commercial Data, M.Companion, and Customer Self-Service—ensuring strategy, requirements, and cross-squad initiatives are aligned and executed effectively. Working closely with the Platform Lead, the role manages, optimizes, and tracks performance to deliver seamless, customer-centric experiences.
Around the world, METRO has approx. 15 million customers who benefit from the wholesale company's unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. The Business Expert Digital Commerce oversees all platform solutions—including M.Shop, M.Commercial Data, M.Companion, and Customer Self-Service—ensuring strategy, requirements, and cross-squad initiatives are aligned and executed effectively. Working closely with the Platform Lead, the role manages, optimizes, and tracks performance to deliver seamless, customer-centric experiences.
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Committed to customer satisfaction and needs-driven orientation - Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service.
Committed to customer satisfaction and needs-driven orientation - Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. Together with our Internal Sales Team and in China you will drive process improvements and enhancements that promote efficiency, quality and customer service.
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Anschreiben nicht erforderlich
Schnelle Bewerbung
The Stepstone Group GmbH * Dusseldorf * Feste Anstellung * Homeoffice möglich, Vollzeit - Anschreiben nicht erforderlich - Schnelle Bewerbung - Who we are - At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 3,000+ employees and be part of reshaping the labour market and becoming the world's leading job platform. The job at a glance - Join our team and you'll be responsible for delivering exceptional across StepStone's global offices, serving as the primary escalation point for critical technical issues. You will also coach and mentor , while acting as a trusted to high-profile ...
The Stepstone Group GmbH * Dusseldorf * Feste Anstellung * Homeoffice möglich, Vollzeit - Anschreiben nicht erforderlich - Schnelle Bewerbung - Who we are - At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 3,000+ employees and be part of reshaping the labour market and becoming the world's leading job platform. The job at a glance - Join our team and you'll be responsible for delivering exceptional across StepStone's global offices, serving as the primary escalation point for critical technical issues. You will also coach and mentor , while acting as a trusted to high-profile ...
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SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Managing Partner (MP, f/m/d), you will act as the primary responsible for building deep, value-driven strategic relationships with one of SAP's most important Chemical & Pharmaceutical customers. You will develop an in-depth understanding of customer business needs and leverage a strong network within the SAP and partner ecosystem. By executing the Strategic Customer Program (SCP) Methodology, you will deliver unique value and a differentiated experience to drive your customer's success. * Drive deep, trusted relationships with your customers' C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP's solutions. * Own the customer relationship - as account and thought leader - ...
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Managing Partner (MP, f/m/d), you will act as the primary responsible for building deep, value-driven strategic relationships with one of SAP's most important Chemical & Pharmaceutical customers. You will develop an in-depth understanding of customer business needs and leverage a strong network within the SAP and partner ecosystem. By executing the Strategic Customer Program (SCP) Methodology, you will deliver unique value and a differentiated experience to drive your customer's success. * Drive deep, trusted relationships with your customers' C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP's solutions. * Own the customer relationship - as account and thought leader - ...
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Drives evidence-based analysis of mobile network performance across 4G and 5G, translating KPI, benchmark, crowdsourcing, field, and customer-experience signals into clear technical findings, improvement proposals, and fix validation. * Analyze mobile network performance across 4G/5G with focus on customer-impacting KPIs such as accessibility, retainability, mobility, latency, throughput, voice quality, and service reliability. * Identify performance gaps using multiple inputs, including benchmarking results, crowdsourcing, field measurements, network KPIs, probes, and customer-experience data. * Support the creation of performance dashboards, engineering views, and management summaries with clear linkage between KPI behavior and customer impact. * Solid understanding of RAN KPIs, feature impact, capacity and mobility behavior, and the relationship between technical KPIs and customer experience / QoE.
Drives evidence-based analysis of mobile network performance across 4G and 5G, translating KPI, benchmark, crowdsourcing, field, and customer-experience signals into clear technical findings, improvement proposals, and fix validation. * Analyze mobile network performance across 4G/5G with focus on customer-impacting KPIs such as accessibility, retainability, mobility, latency, throughput, voice quality, and service reliability. * Identify performance gaps using multiple inputs, including benchmarking results, crowdsourcing, field measurements, network KPIs, probes, and customer-experience data. * Support the creation of performance dashboards, engineering views, and management summaries with clear linkage between KPI behavior and customer impact. * Solid understanding of RAN KPIs, feature impact, capacity and mobility behavior, and the relationship between technical KPIs and customer experience / QoE.
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Technical Consultant - Sales & Client Success (m/f/d)
Technical Consultant - Sales & Client Success (m/f/d)
Pimcore Deutschland GmbH
Langenfeld
Teilweise Home-Office
Schnelle Bewerbung
Proactively monitor customer satisfaction and mitigate churn risks early - Do you enjoy combining technical consulting, architecture thinking, and customer interaction to solve complex digital challenges? More than 118,000 companies in 75 countries and 180+ solution partners rely on Pimcore to manage their product data, digital assets, and customer experiences. This role sits at the intersection of Technical Consulting, Pre-Sales, and Customer Success. You will work closely with Sales teams, customers, and partners to design solutions, demonstrate the Pimcore platform, and ensure long-term customer success. * Build long-term customer relationships and ensure ongoing success with Pimcore * Collaborate with Product, Sales, and Marketing teams to share customer insights * Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
Proactively monitor customer satisfaction and mitigate churn risks early - Do you enjoy combining technical consulting, architecture thinking, and customer interaction to solve complex digital challenges? More than 118,000 companies in 75 countries and 180+ solution partners rely on Pimcore to manage their product data, digital assets, and customer experiences. This role sits at the intersection of Technical Consulting, Pre-Sales, and Customer Success. You will work closely with Sales teams, customers, and partners to design solutions, demonstrate the Pimcore platform, and ensure long-term customer success. * Build long-term customer relationships and ensure ongoing success with Pimcore * Collaborate with Product, Sales, and Marketing teams to share customer insights * Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
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Senior Technical Content Architect – BlackBerry Secusmart
Senior Technical Content Architect – BlackBerry Secusmart
BlackBerry Deutschland GmbH
Dusseldorf, Germany
Mentor and guide documentation practices, helping establish a scalable, consistent, and future‑ready documentation framework that supports long‑term product quality and customer satisfaction You hold end‑to‑end responsibility for customer‑facing product documentation, ensuring content is accurate, user‑centric, compliant with corporate and regulatory standards, and aligned with highly secure, mission‑critical product environments. * Own the end‑to‑end lifecycle of customer‑facing documentation for all BlackBerry Secusmart products
Mentor and guide documentation practices, helping establish a scalable, consistent, and future‑ready documentation framework that supports long‑term product quality and customer satisfaction You hold end‑to‑end responsibility for customer‑facing product documentation, ensuring content is accurate, user‑centric, compliant with corporate and regulatory standards, and aligned with highly secure, mission‑critical product environments. * Own the end‑to‑end lifecycle of customer‑facing documentation for all BlackBerry Secusmart products
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Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Ensure an excellent customer experience in close collaboration with our customers and * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers
Support our customers and to solve problems and ensure a noticeable top-level satisfaction * Ensure an excellent customer experience in close collaboration with our customers and * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers
Support our customers and to solve problems and ensure a noticeable top-level satisfaction With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. * Ensure an excellent customer experience in close collaboration with our customers and * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers
Support our customers and to solve problems and ensure a noticeable top-level satisfaction With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. * Ensure an excellent customer experience in close collaboration with our customers and * Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineers
Noch nichts dabei? Es gibt 52 weitere Jobs, die zu deiner Suche passen könnten
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Customer Success Manager, German speaking
Customer Success Manager, German speaking
Fotoware AS
Oslo, Hamburg, Hannover, Düsseldorf
Teilweise Home-Office
Join us in helping customers get real value from the technology they rely on every day. Fotoware is a Norwegian software company that develops and delivers advanced and innovative Digital Asset Management (DAM) solutions to customers in 40 countries worldwide. As our Customer Success Manager, you will play a critical role in ensuring our customers continue to succeed, grow, and get maximum value from our solutions, with a primary focus on the DACH region. You will own and grow a portfolio of customers, acting as a trusted who combines commercial insight with technical understanding. o Build strong trust, rapport, and long‑term relationships with customers ensuring that they drive more value from our solutions and adopt new offerings - o Drive ARR growth within the existing customer base by identifying and leading opportunities to expand product usage and increase overall ...
Join us in helping customers get real value from the technology they rely on every day. Fotoware is a Norwegian software company that develops and delivers advanced and innovative Digital Asset Management (DAM) solutions to customers in 40 countries worldwide. As our Customer Success Manager, you will play a critical role in ensuring our customers continue to succeed, grow, and get maximum value from our solutions, with a primary focus on the DACH region. You will own and grow a portfolio of customers, acting as a trusted who combines commercial insight with technical understanding. o Build strong trust, rapport, and long‑term relationships with customers ensuring that they drive more value from our solutions and adopt new offerings - o Drive ARR growth within the existing customer base by identifying and leading opportunities to expand product usage and increase overall ...
NEU
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d), you will act as a trusted , maximizing customer lifetime value by delivering solution area expertise to and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. * Build deep executive relationships and earn trusted advisor status with customers * Identify new opportunities for customers to leverage new or expanded SAP solutions
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Account Manager Glysantin DACH (m/f/d)
Account Manager Glysantin DACH (m/f/d)
BTC Europe GmbH
Monheim am Rhein, Region DACH
Teilweise Home-Office
As a European distribution organization of the BASF Group, BTC Europe sells highly-refined specialty and fine chemicals to international customers in numerous industries. We capitalize on our proximity to our customers, agility, many years of expertise and the accumulated know-how of the BASF Verbund. * In your new position, you manage and grow customer relationships in the Automotive Fluids Independent Aftermarket, focusing on coolant/antifreeze and brake fluid products. * Your expertise is asked for when negotiating contracts and steering technical and commercial projects with customers and internal teams. * Together with your colleagues, you actively acquire new customers and business opportunities, driving cross-selling and price management initiatives. * strong knowledge in contract negotiations, account planning, and customer relationship management, ideally with Salesforce experience
As a European distribution organization of the BASF Group, BTC Europe sells highly-refined specialty and fine chemicals to international customers in numerous industries. We capitalize on our proximity to our customers, agility, many years of expertise and the accumulated know-how of the BASF Verbund. * In your new position, you manage and grow customer relationships in the Automotive Fluids Independent Aftermarket, focusing on coolant/antifreeze and brake fluid products. * Your expertise is asked for when negotiating contracts and steering technical and commercial projects with customers and internal teams. * Together with your colleagues, you actively acquire new customers and business opportunities, driving cross-selling and price management initiatives. * strong knowledge in contract negotiations, account planning, and customer relationship management, ideally with Salesforce experience
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Senior HR Business Partner (m/f/d)
Senior HR Business Partner (m/f/d)
Pinsent Masons Rechtsanwälte Solicitors Partnerschaft mbB
München, Düsseldorf, Frankfurt
Teilweise Home-Office
Schnelle Bewerbung
Trustworthy, diplomatic, strong customer service skills, solution-oriented
Trustworthy, diplomatic, strong customer service skills, solution-oriented
Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site.
Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI / MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. * Bridge the communication between Medicaroid Europe GmbH and the customer site.
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Director, Customer Led Development (France or Germany)
Director, Customer Led Development (France or Germany)
ProLogis Germany Management GmbH
Düsseldorf, Germany
Prologis is seeking a Director, Customer Led Development (CLD), to support the sourcing, structuring and execution of land acquisitions and complex Build-to-Suit developments for Prologis' customers across Germany or France. This role is a critical partner to the VP, Regional Lead, helping to grow the landbank, drive deal velocity, manage execution risk and translate customer requirements into executable development outcomes. You would be part of a global capital deployment and development team building more than a billion dollars in projects annually, working closely with regional development, construction, capital, legal and customer teams. * Partner closely with the VP CLD to advance Build-to-Suit opportunities with Prologis' global and regional customers * Manage cross-functional workflows spanning land, entitlements, design, construction, capital approval, and legal across multiple ...
Prologis is seeking a Director, Customer Led Development (CLD), to support the sourcing, structuring and execution of land acquisitions and complex Build-to-Suit developments for Prologis' customers across Germany or France. This role is a critical partner to the VP, Regional Lead, helping to grow the landbank, drive deal velocity, manage execution risk and translate customer requirements into executable development outcomes. You would be part of a global capital deployment and development team building more than a billion dollars in projects annually, working closely with regional development, construction, capital, legal and customer teams. * Partner closely with the VP CLD to advance Build-to-Suit opportunities with Prologis' global and regional customers * Manage cross-functional workflows spanning land, entitlements, design, construction, capital approval, and legal across multiple ...
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Design and Verification Engineer Digital ASIC/FPGA (m/w/d)
Design and Verification Engineer Digital ASIC/FPGA (m/w/d)
TES Electronic Solutions GmbH
Frankfurt, Düsseldorf, Hamburg, Stuttgart, Berlin
Teilweise Home-Office
Understand and verify customer requirements
Understand and verify customer requirements
Schnelle Bewerbung
Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. As a valuable member of the Industrial Marketing Team, you will provide technical and commercial support to our customer and with a profound knowledge of technical processes and market requirements paired with a positive attitude and high engagement. * Provide technical and commercial support to our customers and for LCD and PCAP (touch) devices * Develop and maintain strong relationships with the engineering organizations of customers and distributors * Contribute to the preparation of engineering drawings, specifications and schedules, and contract modifications to ensure that customers technical requirements are met
Combining world-class technology with Tianma's state-of-the-art facilities, it offers high quality products to it's customers in multiple markets including automotive, medical and industrial. As a valuable member of the Industrial Marketing Team, you will provide technical and commercial support to our customer and with a profound knowledge of technical processes and market requirements paired with a positive attitude and high engagement. * Provide technical and commercial support to our customers and for LCD and PCAP (touch) devices * Develop and maintain strong relationships with the engineering organizations of customers and distributors * Contribute to the preparation of engineering drawings, specifications and schedules, and contract modifications to ensure that customers technical requirements are met
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We're looking for a motivated and curious individual to join our CRM team as an intern and help us elevate customer communication across multiple European markets. You'll work closely with marketing, product, tech, data, commercial, and country teams — and get a front‑row seat to how CRM drives engagement, retention, and long‑term customer value. * Help develop and optimize CRM automations across the full customer lifecycle * Analyze campaign performance, customer behavior, and feedback signals (e.g., NPS) * Interest in CRM, lifecycle marketing, personalization, and customer engagement
We're looking for a motivated and curious individual to join our CRM team as an intern and help us elevate customer communication across multiple European markets. You'll work closely with marketing, product, tech, data, commercial, and country teams — and get a front‑row seat to how CRM drives engagement, retention, and long‑term customer value. * Help develop and optimize CRM automations across the full customer lifecycle * Analyze campaign performance, customer behavior, and feedback signals (e.g., NPS) * Interest in CRM, lifecycle marketing, personalization, and customer engagement
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Cloud Infrastructure & Network Operations Engineer (m/f/d)
Cloud Infrastructure & Network Operations Engineer (m/f/d)
NTT DATA
Bad Homburg, Düsseldorf, München, Hamburg, Stuttgart
Teilweise Home-Office
Anschreiben nicht erforderlich
Assignment: Dedicated customer (out of home office within Germany) Customer Connectivity * VRF Segmentation for customers
Assignment: Dedicated customer (out of home office within Germany) Customer Connectivity * VRF Segmentation for customers
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Be the key advocate of the target consumer, understand every element of this consumer, use insights and data, observe and understand the customer's behavior, preferences, and needs, and be the champion and voice of the consumer to ensure execution of collections in line with C&A's Brand Strategy * Comprehensively assess past performance, risks, and opportunities, leading the assigned business unit to deliver a commercially sound and customer‑oriented assortment
Be the key advocate of the target consumer, understand every element of this consumer, use insights and data, observe and understand the customer's behavior, preferences, and needs, and be the champion and voice of the consumer to ensure execution of collections in line with C&A's Brand Strategy * Comprehensively assess past performance, risks, and opportunities, leading the assigned business unit to deliver a commercially sound and customer‑oriented assortment
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Deep understanding of brand performance marketing, customer acquisition, and media budget management.
Deep understanding of brand performance marketing, customer acquisition, and media budget management.
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Senior Accountant / Bilanzbuchhalter (m/w/d)
Senior Accountant / Bilanzbuchhalter (m/w/d)
NaskorSports B.V.
Mönchengladbach, Viersen, Krefeld, Heinsberg, Moers
With around 200 employees, we not only supply our business customers across Europe, but can also be found on supermarket shelves in Germany.
With around 200 employees, we not only supply our business customers across Europe, but can also be found on supermarket shelves in Germany.
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Schnelle Bewerbung
In this role, you will help customers improve their production processes by enabling data-driven solutions, connecting industrial equipment, and ensuring reliable data acquisition across the shopfloor. * Assess customer machines and systems to understand data availability and define integration requirements. * Understand the customer's production processes to identify challenges and needs that support effective integration of our solutions. * Coordinate with all (customers, , IT teams) to resolve integration challenges, enable data availability and deploy the gateway on-site. * Experience or awareness of information security aspects when it comes to data transfer and the importance of integrity when processing customer data. * Experience working with different (customers, , IT teams) and coordinating technical topics. * Enjoys working on-site at customer locations and traveling regularly.
In this role, you will help customers improve their production processes by enabling data-driven solutions, connecting industrial equipment, and ensuring reliable data acquisition across the shopfloor. * Assess customer machines and systems to understand data availability and define integration requirements. * Understand the customer's production processes to identify challenges and needs that support effective integration of our solutions. * Coordinate with all (customers, , IT teams) to resolve integration challenges, enable data availability and deploy the gateway on-site. * Experience or awareness of information security aspects when it comes to data transfer and the importance of integrity when processing customer data. * Experience working with different (customers, , IT teams) and coordinating technical topics. * Enjoys working on-site at customer locations and traveling regularly.
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Schnelle Bewerbung
The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. To strengthen our German-Japanese JointVenture, we are looking for an experienced Sales Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. * Responsibility for the smooth running of ongoing customer support and acquisition in the automotive industry, * Conducting negotiations and providing technical customer support * Customer visits in the DACH region and internationally
The Mülheim-based group of companies opens doors for its customers and suppliers to new, forward-looking sales and procurement markets in Europe and beyond. With in-depth specialist knowledge, personal customer service, reliable logistics and creative solutions in distribution, formulation and contract packaging, the HARKE GROUP brings its partners directly into the markets of tomorrow. To strengthen our German-Japanese JointVenture, we are looking for an experienced Sales Manager (m/f/d) with strong technical understanding who can competently advise our customers, recognise market potential and actively contribute to the company's success. * Responsibility for the smooth running of ongoing customer support and acquisition in the automotive industry, * Conducting negotiations and providing technical customer support * Customer visits in the DACH region and internationally
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Standorte
- Köln
- Düsseldorf
- Essen
- Duisburg
- Mönchengladbach
- Krefeld
- Mülheim an der Ruhr
- Leverkusen
- Ratingen
- Bergisch Gladbach
- Remscheid
- Moers
- Viersen
- Langenfeld, Nordrhein-Westfalen
- Jülich
- Monheim am Rhein
- Heinsberg
- Kaarst
- Europa
- Westliches Europa
- Westdeutschland
- Nordrhein-Westfalen
- Rheinland
- Ruhrgebiet
- Niederrhein
- Eifel
- Bergisches Land