In doing so, you act as the central interface between customers, Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. Through your contribution, you strengthen the quality of our solutions, customer satisfaction, and the sustainable development of our customer relationships. Customer Management and Solution Support - Together with Solution Architecture, Product Management, and Engineering, you translate customer needs into concrete actions. * Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support - In this role,
mehr