As a Senior / Principal Account Manager, you'll play a critical role in shaping and growing long-term customer relationships. Your expertise will empower JOIN to strengthen relationships, drive growth across enterprise accounts, and deliver outstanding customer experiences. 5+ years of experience in Account Management, Sales, or Customer Success with a strong commercial focus (ideally in SaaS or Tech). You won't just manage accounts – you'll act as a Trusted , , and Growth Partner, driving commercial impact and ensuring customers unlock the full value of JOIN. * Identify and understand customer needs and translate them into tailored solutions. * Collaborate with Sales, Marketing, and Product to deliver an exceptional customer experience. Customer-centric mindset with the ability to turn business challenges into solutions.
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