For more than 30 years, we have supported around 4,000 satisfied customers worldwide who rely on our certified solutions every day. Shape the future of global customer success! As Global Head of Customer Success Management (m/f/d), you take ownership of post-sale customer outcomes across all products, driving adoption, value realization, retention, expansion, and advocacy. Lead a high-performing Customer Success organization, including CSMs, renewals, onboarding, support success programs, customer education, and CX analytics – and make a measurable impact on customers and the business worldwide. If you are a strategic, data-driven leader with a track record of scaling Customer Success teams and delivering measurable impact, and you th
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