The objective of this role is to provide first-class service and support to our GE Healthcare Solution for Enterprise Imaging (SEI) customers through a team of technical specialists for Radiology RIS, PACS and Cardiology IT solutions for Greater Munich Area - You will act as Senior IT System Engineer (remote and approximately 30% willingess to travel to customer site) interfacing with the customers, respond to reported incident issues, attend regular service support visits, support a remote team of installation & upgrade on site, perform software O/S patching or Safety updates when needed, manage customer expectations, and ensure clear communication between the customer and GEHC. Customer & Service Execution * Act as a professional point of contact for internal stakeholders and, where applicable, customers. Manage service activities end‑to‑end, ensure SLA compliance, response times, and ...
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