Drive process optimization and harmonization across international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutions * Lead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutions * Provide strategic insights and performance analysis through data-driven evaluations of process efficiency, compliance metrics, and governance effectiveness, recommending improvements to senior leadership * Bachelor's or Master's degree in Business Administration, Insurance, Risk Management, or a related field * Advanced certifications in Business Process Management (BPM),
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