Customer-centric mindset: Strong empathy, ability to synthesize feedback, and translate it into actionable insights and clear priorities. * Champion the customer, translating feedback into clear requirements and KPIs, and ensuring the team delivers the most valuable outcomes. * Drive insight-led decisions, using qualitative and quantitative data such as telemetry and surveys, market trends, and competitive analysis to validate product ideas. Background in SaaS, AI, B2B, logistics, field service management, communications or authoring software is a plus.
mehr