Experience working with CRM systems and documenting customer interactions accurately. * Proactively follow up on and convert them into ForLife customers * Completed vocational training or Bachelor's degree in Business, Sales, Communications, Healthcare Management, or a related field. * Experience in Direct-to-Consumer (DTC), healthcare, medical devices, or pharmaceutical environments. * Previous experience supporting patients or consumers in a regulated or sensitive setting. * Familiarity with cross-selling and upselling techniques focused on customer needs. * Experience working in a fast-growing or scaling organization. * Customer-Centric Mindset: Demonstrates empathy and professionalism when engaging with patients. * Collaboration & Communication: Works effectively with sales, customer service, marketing, and .
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