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16 Treffer für Csr Jobs in Schönefeld im Umkreis von 30 km
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You look after customers as a concierge service for the client BMW. Experience and know-how: enthusiastic about new technologies and customer service in the automotive sector, quick comprehension and skill in dealing with information technology - The Bosch Service Solutions Magdeburg GmbH is looking forward to your application! * You help customers in emergency situations and correspond with rescue coordination centers if necessary. Personality: customer-oriented, strong communicator and responsible - Working style: independent, conscientious, structured and service and solution-oriented * Childcare: Intermediary service for childcare services. * In-house social counseling and care services: Social counselling and intermediary service for care services.
You look after customers as a concierge service for the client BMW. Experience and know-how: enthusiastic about new technologies and customer service in the automotive sector, quick comprehension and skill in dealing with information technology - The Bosch Service Solutions Magdeburg GmbH is looking forward to your application! * You help customers in emergency situations and correspond with rescue coordination centers if necessary. Personality: customer-oriented, strong communicator and responsible - Working style: independent, conscientious, structured and service and solution-oriented * Childcare: Intermediary service for childcare services. * In-house social counseling and care services: Social counselling and intermediary service for care services.
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Act as the first point of contact for all customer inquiries and 1st-level support issues * Analyze and document customer feedback, recurring issues, and common pain points * Share insights from support cases with internal teams to improve product quality and customer experience * Strong customer focus with excellent communication skills * Confident, friendly, and professional interaction with customers and internal stakeholders
Act as the first point of contact for all customer inquiries and 1st-level support issues * Analyze and document customer feedback, recurring issues, and common pain points * Share insights from support cases with internal teams to improve product quality and customer experience * Strong customer focus with excellent communication skills * Confident, friendly, and professional interaction with customers and internal stakeholders
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Schnelle Bewerbung
As a Customer Support Representative, together with your team, you'll support our more than 6.000 customers to grow with Perspective. * You will continuously enhance and improve our customer support quality & structures * You have at least 2 years of experience in customer support roles of software companies - With empathy and technical understanding, you'll meet our customers in a solution-oriented manner in order to assist them to master the challenges they face in building their company. You act proactively to continuously increase customer benefits and thus accelerate our customers growth. * You will triage, answer & solve incoming customer requests * You take responsibility for own projects and ensure it is completed within a quarter to improve support service * You will host and participate in calls with our customers
As a Customer Support Representative, together with your team, you'll support our more than 6.000 customers to grow with Perspective. * You will continuously enhance and improve our customer support quality & structures * You have at least 2 years of experience in customer support roles of software companies - With empathy and technical understanding, you'll meet our customers in a solution-oriented manner in order to assist them to master the challenges they face in building their company. You act proactively to continuously increase customer benefits and thus accelerate our customers growth. * You will triage, answer & solve incoming customer requests * You take responsibility for own projects and ensure it is completed within a quarter to improve support service * You will host and participate in calls with our customers
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Customer Accounting Integrations Specialist *remote* (m/f/d)
Customer Accounting Integrations Specialist *remote* (m/f/d)
Pliant GmbH
Berlin, Germany
Teilweise Home-Office
We are currently looking for a Customer Accounting Integrations Specialist (m/f/d) to join our team. * Lead customers through the full onboarding journey for accounting system integrations — from kick-off to go-live — ensuring a smooth, timely, and accurate setup. * Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process. * Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges. * Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence — aligning internal and customer finance teams along the way. * Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
We are currently looking for a Customer Accounting Integrations Specialist (m/f/d) to join our team. * Lead customers through the full onboarding journey for accounting system integrations — from kick-off to go-live — ensuring a smooth, timely, and accurate setup. * Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process. * Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges. * Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence — aligning internal and customer finance teams along the way. * Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
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As a Customer Experience Specialist EMEA (m/f/d), you will be the first point of contact for our customers across Europe. * 1–3 years of experience in customer support, customer success, , or a similar role Customer Support & Ticket Resolution * Follow up with service bundle customers to ensure progress and successful activation. You will guide them through onboarding, service delivery, and platform activation while delivering fast, human, and high-quality support. If you are passionate about helping customers succeed, solving problems, and improving processes, this role is the perfect opportunity to grow within a fast-scaling global organization. Onboarding & Service Delivery - Proactive Customer Engagement * Identify friction points, patterns, and improvement opportunities in the customer journey. * Service bundle completion rate * Structured, fast learner with a high level of service orientation
As a Customer Experience Specialist EMEA (m/f/d), you will be the first point of contact for our customers across Europe. * 1–3 years of experience in customer support, customer success, , or a similar role Customer Support & Ticket Resolution * Follow up with service bundle customers to ensure progress and successful activation. You will guide them through onboarding, service delivery, and platform activation while delivering fast, human, and high-quality support. If you are passionate about helping customers succeed, solving problems, and improving processes, this role is the perfect opportunity to grow within a fast-scaling global organization. Onboarding & Service Delivery - Proactive Customer Engagement * Identify friction points, patterns, and improvement opportunities in the customer journey. * Service bundle completion rate * Structured, fast learner with a high level of service orientation
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1-2 years of experience in customer support within the financial sector; experience with a broker is a plus! Collecting and analyzing customer feedback to improve service offerings; Join us and become part of a professional, dynamic team shaping the future of investment services in Europe. Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals; Resolving client issues efficiently, ensuring high-quality service and satisfaction; Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes;
1-2 years of experience in customer support within the financial sector; experience with a broker is a plus! Collecting and analyzing customer feedback to improve service offerings; Join us and become part of a professional, dynamic team shaping the future of investment services in Europe. Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals; Resolving client issues efficiently, ensuring high-quality service and satisfaction; Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes;
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Our mission is to empower clients to succeed, with smart, intuitive marketing software, fostering meaningful customer relationships and delivering data-driven insights. Across Positive, we are driven by customer and employee satisfaction. We believe in team work to provide our clients with the best technologies and services possible.
Our mission is to empower clients to succeed, with smart, intuitive marketing software, fostering meaningful customer relationships and delivering data-driven insights. Across Positive, we are driven by customer and employee satisfaction. We believe in team work to provide our clients with the best technologies and services possible.
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Electrical Service & Testing Technician (f/m/x) (Medium Voltage)
Electrical Service & Testing Technician (f/m/x) (Medium Voltage)
Nuventura GmbH c/o Cleantech Park Haus K
Berlin
As a Electrical Service & Testing Technician (f/m/x) (Medium Voltage), you will join our testing team to perform routine testing, troubleshooting, maintenance, and commissioning of MV switchgear both at our factory in Berlin as well as on customer site. * Commission, maintain, and service MV switchgear and protection systems both at Nuventura's Berlin factory and on customer sites, ensuring reliable performance throughout the system lifecycle. * Ensure full compliance with safety standards, regulations, and internal procedures, actively contributing to a strong safety culture during testing, commissioning, and service activities. * Document and communicate results clearly by preparing detailed test and service reports, providing on-site technical support during installation and system integration, and collaborating closely with engineering teams to continuously improve system ...
As a Electrical Service & Testing Technician (f/m/x) (Medium Voltage), you will join our testing team to perform routine testing, troubleshooting, maintenance, and commissioning of MV switchgear both at our factory in Berlin as well as on customer site. * Commission, maintain, and service MV switchgear and protection systems both at Nuventura's Berlin factory and on customer sites, ensuring reliable performance throughout the system lifecycle. * Ensure full compliance with safety standards, regulations, and internal procedures, actively contributing to a strong safety culture during testing, commissioning, and service activities. * Document and communicate results clearly by preparing detailed test and service reports, providing on-site technical support during installation and system integration, and collaborating closely with engineering teams to continuously improve system ...
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A key part of your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. Zendesk software was built to bring a sense of calm to the chaotic world of customer service. The intelligent heart of customer experience
A key part of your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. Zendesk software was built to bring a sense of calm to the chaotic world of customer service. The intelligent heart of customer experience
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Senior Client Relationship On-Field Representative
Senior Client Relationship On-Field Representative
Viva Payment Services S.A. - Zweigniederlassung Deutschland
Berlin
Schnelle Bewerbung
Role Overview: As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for . * Viva Payment Services S.A. - Zweigniederlassung Deutschland - Please note this role is exclusively field based meeting customers at their premises. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. * Promote the company services by visiting clients' premises; * Provide in-person support and consultation for existing customers; * Understanding of financial products / services features and advantages; * Experience in working with Customer Relationship Management (CRM) systems;
Role Overview: As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for . * Viva Payment Services S.A. - Zweigniederlassung Deutschland - Please note this role is exclusively field based meeting customers at their premises. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. * Promote the company services by visiting clients' premises; * Provide in-person support and consultation for existing customers; * Understanding of financial products / services features and advantages; * Experience in working with Customer Relationship Management (CRM) systems;
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Even if you do not have Wealth Management services experience, you are driven, ambitious and want to make a positive impact on clients, you are warmly welcome to our team in Berlin and UBS.
Even if you do not have Wealth Management services experience, you are driven, ambitious and want to make a positive impact on clients, you are warmly welcome to our team in Berlin and UBS.
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Schnelle Bewerbung
*You havework experience, ideally within the customer support team in a tech company. Join us as a Customer Success Manager and help shape the future of open-source project management. To support our growing community, we're looking for a passionate Customer Success Manager who loves working with people, building strong customer relationships, and ensuring our have an exceptional experience with OpenProject while being tech-savvy. As a Customer Success Manager at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. You'll handle all customer queries, build strong relationships, and contribute to our thriving open-source community. * Cultivate relationships: Build strong, long-term relationships with high-value customers through regular check-ins, identifying opportunities for upsells or cross-sells, and ...
*You havework experience, ideally within the customer support team in a tech company. Join us as a Customer Success Manager and help shape the future of open-source project management. To support our growing community, we're looking for a passionate Customer Success Manager who loves working with people, building strong customer relationships, and ensuring our have an exceptional experience with OpenProject while being tech-savvy. As a Customer Success Manager at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. You'll handle all customer queries, build strong relationships, and contribute to our thriving open-source community. * Cultivate relationships: Build strong, long-term relationships with high-value customers through regular check-ins, identifying opportunities for upsells or cross-sells, and ...
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Field & Partner Marketing Executive - German Speaker (f/d/m)
Field & Partner Marketing Executive - German Speaker (f/d/m)
IDnow GmbH
Berlin, Berlin, Germany
Teilweise Home-Office
Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.
Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.
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We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. The ideal candidate combines strategic thinking, market analysis, and sales acumen to shape how we expand into new segments, geographies, and customer types. * Recommend new services, sales channels or ecosystem plays * Successful entry into new industries, geographies, or customer segments.
We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. The ideal candidate combines strategic thinking, market analysis, and sales acumen to shape how we expand into new segments, geographies, and customer types. * Recommend new services, sales channels or ecosystem plays * Successful entry into new industries, geographies, or customer segments.
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BerlinCybersecurityThe RoleAs a Customer Success Manager, you'll manage a customer portfolio, drive adoption, satisfaction, and retention, advocate for customer needs, collaborate with teams, and leverage data for insights. As a Customer Success Manager at Eye Security, you'll take full ownership of a diverse and strategic customer portfolio from day one. You'll design and execute success strategies, guide customers through onboarding and adoption, and ensure they get maximum impact from our cybersecurity solutions. You'll work cross-functionally with Product, Engineering, Sales, and other teams, acting as the voice of the customer and a key driver of retention and growth. If you excel at turning insights into action and enjoy shaping the customer journey end to end, this role is for you. You have at least 5 years of experience in Customer Success, Account Management, or a ...
BerlinCybersecurityThe RoleAs a Customer Success Manager, you'll manage a customer portfolio, drive adoption, satisfaction, and retention, advocate for customer needs, collaborate with teams, and leverage data for insights. As a Customer Success Manager at Eye Security, you'll take full ownership of a diverse and strategic customer portfolio from day one. You'll design and execute success strategies, guide customers through onboarding and adoption, and ensure they get maximum impact from our cybersecurity solutions. You'll work cross-functionally with Product, Engineering, Sales, and other teams, acting as the voice of the customer and a key driver of retention and growth. If you excel at turning insights into action and enjoy shaping the customer journey end to end, this role is for you. You have at least 5 years of experience in Customer Success, Account Management, or a ...
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Senior Learning Consultant/ Customer Success Manager ( f/m/d)
Senior Learning Consultant/ Customer Success Manager ( f/m/d)
Bots and People UG (haftungsbeschränkt)
Berlin
Teilweise Home-Office
We are seeking a Senior Customer Success Manager/Learning Consultant to lead and manage three critical aspects of our learning programs. * Customer Partnership & Success * Ensure learning programs deliver measurable outcome for enterprise customers like hours back to the business or confidence in AI Adoption. * Shape and collaborate with the team on how our methodology evolves with customers * 3+ years of experience in Customer Success Management, preferrably L&D Departments of large enterprises.
We are seeking a Senior Customer Success Manager/Learning Consultant to lead and manage three critical aspects of our learning programs. * Customer Partnership & Success * Ensure learning programs deliver measurable outcome for enterprise customers like hours back to the business or confidence in AI Adoption. * Shape and collaborate with the team on how our methodology evolves with customers * 3+ years of experience in Customer Success Management, preferrably L&D Departments of large enterprises.
1 passender Job liegt außerhalb deiner Region
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Customer Success Manager (m/w/d)
Customer Success Manager (m/w/d)
Sensirion Connected Solutions AG
Schweiz, Niederlande, bundesweit, Home-Office
Teilweise Home-Office
Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. * 3+ years of customer-facing experience such as Customer Success, Application Engineering, Field Services, or Technical Sales. * A service mindset: you solve before they ask, and you enjoy making customers successful. As a Customer Success Manager at Sensirion Connected Solutions (SCS), you are the primary technical and customer-facing partner for our customers across all SCS continuous monitoring solutions, including Nubo Sentry, Nubo Sphere, and Kuva camera systems. This role is ideal for an allrounder who understands real-world site conditions as well as the of the oil & gas sector, and takes ownership of making customers ...
Acting as the bridge between customer operations, engineering, and commercial stakeholders, you combine hands-on field execution with a strong focus on customer outcomes and value realization through excellent customer service and data analysis. * 3+ years of customer-facing experience such as Customer Success, Application Engineering, Field Services, or Technical Sales. * A service mindset: you solve before they ask, and you enjoy making customers successful. As a Customer Success Manager at Sensirion Connected Solutions (SCS), you are the primary technical and customer-facing partner for our customers across all SCS continuous monitoring solutions, including Nubo Sentry, Nubo Sphere, and Kuva camera systems. This role is ideal for an allrounder who understands real-world site conditions as well as the of the oil & gas sector, and takes ownership of making customers ...
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Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Netflix Services Germany GmbH * Berlin, Germany * 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising * Feste Anstellung * Vollzeit - Introduction - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and ...
Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Netflix Services Germany GmbH * Berlin, Germany * 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising * Feste Anstellung * Vollzeit - Introduction - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and ...
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Zur Verstärkung unseres Teams in Berlin suchen wir einen engagierten Relationship Manager (m/w/d), der uns beim Aufbau langfristiger Kundenbeziehungen unterstützt und unsere Geschäftsentwicklung in der Region aktiv mitgestaltet. ● Qualitativ hochwertige Betreuung durch einen persönlichen Manager*in * FREEDOM FINANCE EUROPE LTD * Berlin * Feste Anstellung * Homeoffice möglich, Vollzeit - Bei Freedom24 sind wir überzeugt: Investieren sollte für alle zugänglich, transparent und empowernd sein. Wir bieten direkten Zugang zu den Aktienmärkten in den USA, Europa und Asien. Freedom24 gehört zu den größten Brokern unter Aufsicht der CySEC. Als stolzes Mitglied von Euroclear, mit einem B+ Rating von S&P Global Ratings und Teil der Financial Markets Association, garantieren wir höchste Standards in Transparenz und finanzieller Integrität.
Zur Verstärkung unseres Teams in Berlin suchen wir einen engagierten Relationship Manager (m/w/d), der uns beim Aufbau langfristiger Kundenbeziehungen unterstützt und unsere Geschäftsentwicklung in der Region aktiv mitgestaltet. ● Qualitativ hochwertige Betreuung durch einen persönlichen Manager*in * FREEDOM FINANCE EUROPE LTD * Berlin * Feste Anstellung * Homeoffice möglich, Vollzeit - Bei Freedom24 sind wir überzeugt: Investieren sollte für alle zugänglich, transparent und empowernd sein. Wir bieten direkten Zugang zu den Aktienmärkten in den USA, Europa und Asien. Freedom24 gehört zu den größten Brokern unter Aufsicht der CySEC. Als stolzes Mitglied von Euroclear, mit einem B+ Rating von S&P Global Ratings und Teil der Financial Markets Association, garantieren wir höchste Standards in Transparenz und finanzieller Integrität.