As a Functional CRM Consultant (m/f/d), you'll serve as the central link between business and IT. You'll translate requirements into clear specifications, bring structure to complex CRM landscapes, and actively shape the further development of our Dynamics 365 platform. Medical students, physicians, nurses, allied health specialists, hospitals, health insurance companies and others interested in health and healthcare are at the focus of Thieme's activities. * You will drive the harmonization of our existing CRM landscape and support the transformation to a unified Dynamics 365 platform * Several years of experience (approx. 5+ years) in the CRM field with a focus on complex system landscapes and transformation projects * Deep understanding of end-to-end CRM processes, particularly in sales, marketing automation, and customer service
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