As French Speaking, Customer Service Representative, you will manage customer accounts to deliver an excellent service level to all our customers, including the French market. * Supporting the aftercare tasks with demos and loan products, and booking of customer product returns, repairs and servicing. We have an exciting opportunity for a French speaking, Customer Service Representative, to join our team at our European Head Office in Raunheim, Germany. You will be pro-active in ensuring we “put the customer first” and always maintain a professional approach. * Call handling and direct contact with the customer * Communicating with customers on status of their orders and back orders * Raising invoice
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