Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis * Partner with the customer during new hardware deployments to ensure a healthy rollout — validating images, drivers, and key fixes using HP product knowledge to support a strong first‑day experience * Technical degree in Computer Science (or equivalent) * Deep PC hardware and device manageability expertise
Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis * Partner with the customer during new hardware deployments to ensure a healthy rollout — validating images, drivers, and key fixes using HP product knowledge to support a strong first‑day experience * Technical degree in Computer Science (or equivalent) * Deep PC hardware and device manageability expertise