Install, upgrade, support and troubleshoot for , computer hardware. We are seeking a highly driven Desktop Support Technician L2 who will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. - Performs general preventative maintenance tasks on computers, laptops, printers. Ideal candidate should have 1-2 years' experience in Windows Desktop support.a) Windows 7-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
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