Master the Client Journey to create strong long term client relationships. * Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Consistently captures client data and takes notes of all qualitative information * Strive to discover your clients and their every need, and to guide them across all categories of the brand. * Prepare for client appointments, including researching client preferences, organizing merchandise, and creating a welcoming environment. * Liaise with the Visual team to follow display guidelines; verifies and reports all relevant information to store management.
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