Have in depth knowledge of customers, understand their needs and have strong knowledge of the business, products and processes. * Be the voice of the customer, working with CXD, focussed on continuous improvement not just within Customer Experience but the wider business, to ensure our processes and way of working are as efficient and customer centric as they can be. You will need the ability to thrive in a fast-paced environment, using your strong interpersonal skills to build relationships across the business and drive efficiency through accountability and structured organization. * High levels of accountability, accuracy, and a positive, enthusiastic attitude toward team collaboration and business goals. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward.
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