We optimize every lever of commercial strategy – product, pricing, innovation, marketing, and sales – based on what customers want and value. The successful candidate will lead the ongoing transformation of Client Creative from a design-focused support function into a globally managed, performance-driven service organization, establishing clear governance, KPIs, resource planning, and technology-enabled workflows with measurable business impact. * People & Stakeholder Leadership: Lead and develop a global team of around 60 Client Creative professionals and foster creativity, collaboration and continuous improvement and act as senior interface to consulting leadership and translate client-business urgency into clear service priorities. * Strong understanding of the consulting business model, including client urgency, quality expectations and commercial discipline.
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