In this role, you will have the opportunity to lead continuous improvements, ensure the reliability and efficiency of our IT infrastructure, drive a variety of on-site IT projects, and act as the key technical bridge between local business teams and central IT. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. * Monitor helpdesk trends, identify recurring challenges, and drive improvements across IT services
mehr