to lead our customer relationship management (CRM) initiatives in the European region. Partner with marketing, content, ecommerce, and data teams to ensure consistent messaging, seamless customer experiences, and alignment with brand and commercial objectives. Excellent project management, communication, and cross-functional collaboration skills, ideally gained within the leisure, travel, or entertainment sectors, and a strong passion for delivering outstanding customer experiences. * Good with stakeholder management (of internal & external stakeholders). * Good negotiation skills and good agency management.
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