Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. * Maintain communication with other Bosch sites, departments, and colleagues who are engaged into the support processes. * Languages: Italian oral and written communication skills level C1 required and English oral and written communication skills level B2 required, German is a plus * Your way to work: customer orientation, professional communication, ability to work well in difficult situations
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