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2 Treffer für Applications Support Specialist Jobs in Bayerischer Wald im Umkreis von 30 km
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KIS- und Anwendungsbetreuer/-in und IT-Support (m/w/d) am Standort Schwandorf
KIS- und Anwendungsbetreuer/-in und IT-Support (m/w/d) am Standort Schwandorf
Barmherzige Brüder gemeinnützige Krankenhaus GmbH
Schwandorf
1st- und 2nd-Level-Support
1st- und 2nd-Level-Support
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Dann unterstütze uns im Anwendungssupport für unsere weit verbreitete Warenwirtschaftslösung OC-Karat! Wir brauchen deine Ideen und Lösungsansätze für die täglichen Supportanfragen und Du betreust Kunden in der Einführung unserer Softwareprodukte. * Bearbeitung und Lösung von Supporttickets
Dann unterstütze uns im Anwendungssupport für unsere weit verbreitete Warenwirtschaftslösung OC-Karat! Wir brauchen deine Ideen und Lösungsansätze für die täglichen Supportanfragen und Du betreust Kunden in der Einführung unserer Softwareprodukte. * Bearbeitung und Lösung von Supporttickets
23 passende Jobs liegen außerhalb deiner Region
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IT Operations and Application Management Specialist (m/w/d)
IT Operations and Application Management Specialist (m/w/d)
Bayerische Hausbau RE GmbH & Co. KG
Pullach im Isartal
Teilweise Home-Office
Schnelle Bewerbung
Du unterstützt im 1st-Level-Support und kümmerst Dich um Service Requests und Incidents * Du entwickelst Dich Schritt für Schritt zum System- und Application-Profi * Praxiserfahrung im IT-Support sowie im IT-Operations-Umfeld
Du unterstützt im 1st-Level-Support und kümmerst Dich um Service Requests und Incidents * Du entwickelst Dich Schritt für Schritt zum System- und Application-Profi * Praxiserfahrung im IT-Support sowie im IT-Operations-Umfeld
Adobe is seeking a proactive and customer‑focused Value Specialist Document Cloud with Retention focus to support adoption and value realisation of Adobe Acrobat Sign across an existing enterprise customer base. * Partner closely with internal teams including Sales, Customer Success, Marketing, Product, Finance and Engineering to support coordinated customer outcomes. * Support Customer Success Managers by helping to unlock accounts and identify internal champions through targeted prospecting. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
Adobe is seeking a proactive and customer‑focused Value Specialist Document Cloud with Retention focus to support adoption and value realisation of Adobe Acrobat Sign across an existing enterprise customer base. * Partner closely with internal teams including Sales, Customer Success, Marketing, Product, Finance and Engineering to support coordinated customer outcomes. * Support Customer Success Managers by helping to unlock accounts and identify internal champions through targeted prospecting. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
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Wir benötigen zum nächstmöglichen Zeitpunkt Ihr Expertenwissen als Anwendungsbetreuer (m/w/d), * Sie nehmen die Anforderungen und Probleme in Bezug auf unsere IT-Anwendungen auf (1st-Level-Support) und betreuen die weitere Lösungsfindung. * Sie unterstützen im 2nd-Level-Support mit Beratung und Analyse.
Wir benötigen zum nächstmöglichen Zeitpunkt Ihr Expertenwissen als Anwendungsbetreuer (m/w/d), * Sie nehmen die Anforderungen und Probleme in Bezug auf unsere IT-Anwendungen auf (1st-Level-Support) und betreuen die weitere Lösungsfindung. * Sie unterstützen im 2nd-Level-Support mit Beratung und Analyse.
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SWU Stadtwerke Ulm/Neu-Ulm GmbH * Ulm * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Die Stadtwerke Ulm/Neu-Ulm sind gut vernetzt. Und trotzdem: Ohne dich geht es nicht. Wir brauchen deine Hilfe, um die Digitalisierung in der Region weiter voranzutreiben. Du wirst merken, das ist einer der #jobswieich. Aufgaben * Betreuung, Weiterentwicklung, Customizing und Optimierung des SAP PM/CS sowie angebundener Anwendungen und Schnittstellen * Beratung und Unterstützung der Fachbereiche bei der optimalen Nutzung von SAP PM/CS und angrenzenden Anwendungen * Analyse, Ausbau und Optimierung bestehender sowie Begleitung bei der Einführung neuer Prozesse in den Bereichen Instandhaltung und bei Bedarf Kundenservice (SAP PM/CS) * Planung und Durchführung von Funktions- und Integrationstests * Aktive Mitwirkung bei Digitalisierungsprojekten und der Transformation nach SAP S/4HANA
SWU Stadtwerke Ulm/Neu-Ulm GmbH * Ulm * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Die Stadtwerke Ulm/Neu-Ulm sind gut vernetzt. Und trotzdem: Ohne dich geht es nicht. Wir brauchen deine Hilfe, um die Digitalisierung in der Region weiter voranzutreiben. Du wirst merken, das ist einer der #jobswieich. Aufgaben * Betreuung, Weiterentwicklung, Customizing und Optimierung des SAP PM/CS sowie angebundener Anwendungen und Schnittstellen * Beratung und Unterstützung der Fachbereiche bei der optimalen Nutzung von SAP PM/CS und angrenzenden Anwendungen * Analyse, Ausbau und Optimierung bestehender sowie Begleitung bei der Einführung neuer Prozesse in den Bereichen Instandhaltung und bei Bedarf Kundenservice (SAP PM/CS) * Planung und Durchführung von Funktions- und Integrationstests * Aktive Mitwirkung bei Digitalisierungsprojekten und der Transformation nach SAP S/4HANA
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IT-Application Specialist (m/w/d) - Business Anwendungen
IT-Application Specialist (m/w/d) - Business Anwendungen
Hans Segmüller Polstermöbelfabrik GmbH & Co. KG
Friedberg
Teilweise Home-Office
Schnelle Bewerbung
Werde als IT Application Specialist (m/w/d) für Business Anwendungen Teil unseres Teams in Friedberg bei Augsburg. Unser IT-Bereich „Business Applications & Solutions“ verantwortet den Betrieb und die Modernisierung, Automatisierung und Digitalisierung zahlreicher Anwendungen. * Du unterstützt als 2nd-Level-Support bei Serviceanfragen zu Deinen Applikationen.
Werde als IT Application Specialist (m/w/d) für Business Anwendungen Teil unseres Teams in Friedberg bei Augsburg. Unser IT-Bereich „Business Applications & Solutions“ verantwortet den Betrieb und die Modernisierung, Automatisierung und Digitalisierung zahlreicher Anwendungen. * Du unterstützt als 2nd-Level-Support bei Serviceanfragen zu Deinen Applikationen.
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IT Application Administrator (m/w/d) Schwerpunkt ERP (Microsoft Dynamics NAV / Business Central)
IT Application Administrator (m/w/d) Schwerpunkt ERP (Microsoft Dynamics NAV / Business Central)
Provital GmbH
Taufkirchen
Teilweise Home-Office
Schnelle Bewerbung
Berufserfahrung im Application Management, IT-Support oder ERP-Umfeld - IT Application Administrator (m/w/d) Zur Verstärkung unseres IT-Teams suchen wir zum nächstmöglichen Zeitpunkt einen engagierten IT Application Administrator (m/w/d), der den stabilen Betrieb unserer geschäftskritischen Applikationen sicherstellt und als kompetente Ansprechperson für unsere Fachbereiche fungiert. * Bearbeitung von Serviceanfragen und Störungsmeldungen im Rahmen des 2nd-Level-Supports Support- und Ticketmanagement * Bearbeitung, Priorisierung und Nachverfolgung von Supportanfragen * Nachverfolgung und Eskalation von Supportfällen * Mitwirkung bei der Standardisierung von Abläufen im Application Management * Erfahrung im Umgang mit Ticketsystemen und Supportprozessen
Berufserfahrung im Application Management, IT-Support oder ERP-Umfeld - IT Application Administrator (m/w/d) Zur Verstärkung unseres IT-Teams suchen wir zum nächstmöglichen Zeitpunkt einen engagierten IT Application Administrator (m/w/d), der den stabilen Betrieb unserer geschäftskritischen Applikationen sicherstellt und als kompetente Ansprechperson für unsere Fachbereiche fungiert. * Bearbeitung von Serviceanfragen und Störungsmeldungen im Rahmen des 2nd-Level-Supports Support- und Ticketmanagement * Bearbeitung, Priorisierung und Nachverfolgung von Supportanfragen * Nachverfolgung und Eskalation von Supportfällen * Mitwirkung bei der Standardisierung von Abläufen im Application Management * Erfahrung im Umgang mit Ticketsystemen und Supportprozessen
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Junior IT SAP Application Support (f/m/d)
Junior IT SAP Application Support (f/m/d)
Plansee Group Functions Austria GmbH
Reutte, Kempten
Teilweise Home-Office
Bearbeitung und Lösung von SAP-Supportanfragen aus den Fachbereichen in Zusammenarbeit mit einem internationalen, fünfzehnköpfigen Application Support Team unter Nutzung eines Ticketsystems
Bearbeitung und Lösung von SAP-Supportanfragen aus den Fachbereichen in Zusammenarbeit mit einem internationalen, fünfzehnköpfigen Application Support Team unter Nutzung eines Ticketsystems
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(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
Avision GmbH
Deutschland, Homeoffice, remote
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Erste Berufserfahrung als IT-Application Manager (m/w/d) und idealerweise Kenntnisse im Bereich Service Management (ITIL)
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Erste Berufserfahrung als IT-Application Manager (m/w/d) und idealerweise Kenntnisse im Bereich Service Management (ITIL)
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Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)
Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)
Thomann GmbH
Burgebrach-Treppendorf
Teilweise Home-Office
In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things. * You have experience in using a PC and common office applications
In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things. * You have experience in using a PC and common office applications
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Mitarbeiter für unseren finnischen Kundenservice am Hauptsitz (m/w/d)
Mitarbeiter für unseren finnischen Kundenservice am Hauptsitz (m/w/d)
meinestadt.de
Burgebrach
Teilweise Home-Office
In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things. * You have experience in using a PC and common office applications
In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things. * You have experience in using a PC and common office applications
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Implementation/Support of automated tests * Targeted advancement through training and specialist further education Application closing date: 15. July 2026
Implementation/Support of automated tests * Targeted advancement through training and specialist further education Application closing date: 15. July 2026
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The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. The CTC Case & Process Specialist is responsible for providing excellent regarding cases & process management services, for the whole E2E OTC reimbursement process for GSA markets. The Specialist is not only responsible for ensuring a high knowledge of all interactions, CTC processes, and single cases, but will also ensure that coverage, prior authorization and documentation is correctly obtained to allow Insulet to successfully collect revenue. The Specialist will act as a Salesforce Lightning and SAP Key User including related interfaces and systems. The Case & Process Specialist is responsible for developing and maintaining the case management process, including the ...
The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. The CTC Case & Process Specialist is responsible for providing excellent regarding cases & process management services, for the whole E2E OTC reimbursement process for GSA markets. The Specialist is not only responsible for ensuring a high knowledge of all interactions, CTC processes, and single cases, but will also ensure that coverage, prior authorization and documentation is correctly obtained to allow Insulet to successfully collect revenue. The Specialist will act as a Salesforce Lightning and SAP Key User including related interfaces and systems. The Case & Process Specialist is responsible for developing and maintaining the case management process, including the ...
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Account Executive - Creativity and Productivity (C&P)
Account Executive - Creativity and Productivity (C&P)
Adobe Systems Europe Limited
Munich, Bavaria, Germany
Coordinate internal Adobe teams, including product specialists, solution consultants, marketing, and legal, as well as external and , to complete account strategies effectively * Maintain a disciplined and accurate forecasting process, supported by strong pipeline management and regular deal reviews - At Adobe, we believe that great work starts with great support. * Childcare Support: We cover childcare costs for children up to the age of 6, so family and career can truly go hand in hand. * Wellbeing Budget: A personal reimbursement budget for whatever keeps you at your best, whether that's fitness, mental health support, or something in between. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015. If these tools are used inappropriately or in a way that misrepresents your work, your ...
Coordinate internal Adobe teams, including product specialists, solution consultants, marketing, and legal, as well as external and , to complete account strategies effectively * Maintain a disciplined and accurate forecasting process, supported by strong pipeline management and regular deal reviews - At Adobe, we believe that great work starts with great support. * Childcare Support: We cover childcare costs for children up to the age of 6, so family and career can truly go hand in hand. * Wellbeing Budget: A personal reimbursement budget for whatever keeps you at your best, whether that's fitness, mental health support, or something in between. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015. If these tools are used inappropriately or in a way that misrepresents your work, your ...
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Schnelle Bewerbung
Als Anwendungsadministrator (m/w/d) sorgen Sie dafür, dass unsere Anwendungen, Schnittstellen und applikationsnahen Systeme im Tagesgeschäft stabil funktionieren. - Sie bringen mehrjährige Berufserfahrung im Applikationsbetrieb, Application Management, IT-Support oder in einer vergleichbaren Position mit. - Sie unterstützen den 2nd-Level-Support bei komplexeren Anfragen rund um die betreuten Anwendungen. Dabei bewegen Sie sich an der Schnittstelle zwischen Applikationsbetrieb, Anforderungsmanagement, technischer Weiterentwicklung und Support. - Erfahrung im 2nd-Level-Support oder in der Anwenderschulung
Als Anwendungsadministrator (m/w/d) sorgen Sie dafür, dass unsere Anwendungen, Schnittstellen und applikationsnahen Systeme im Tagesgeschäft stabil funktionieren. - Sie bringen mehrjährige Berufserfahrung im Applikationsbetrieb, Application Management, IT-Support oder in einer vergleichbaren Position mit. - Sie unterstützen den 2nd-Level-Support bei komplexeren Anfragen rund um die betreuten Anwendungen. Dabei bewegen Sie sich an der Schnittstelle zwischen Applikationsbetrieb, Anforderungsmanagement, technischer Weiterentwicklung und Support. - Erfahrung im 2nd-Level-Support oder in der Anwenderschulung
NEU
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Dann ist eine Anstellung als Mitarbeiter in der Anwendungsbetreuung (Anwendungsbetreuer m/w/d) genau das Richtige für dich. Als Anwendungsbetreuer (m/w/d) bist du die zentrale Anlaufstelle für unsere Kunden bei allen Fragen rund um unsere Softwarelösungen. * Kundenberatung und -support: Du unterstützt unsere Kunden bei der Nutzung ihrer bestehenden Softwarelösungen und beantwortest fachkundig ihre Fragen. * Dokumentation und Reporting: Du erstellst und pflegst umfassende Dokumentationen zu Kundenanfragen und -lösungen, um eine kontinuierliche Verbesserung des Supports zu gewährleisten.
Dann ist eine Anstellung als Mitarbeiter in der Anwendungsbetreuung (Anwendungsbetreuer m/w/d) genau das Richtige für dich. Als Anwendungsbetreuer (m/w/d) bist du die zentrale Anlaufstelle für unsere Kunden bei allen Fragen rund um unsere Softwarelösungen. * Kundenberatung und -support: Du unterstützt unsere Kunden bei der Nutzung ihrer bestehenden Softwarelösungen und beantwortest fachkundig ihre Fragen. * Dokumentation und Reporting: Du erstellst und pflegst umfassende Dokumentationen zu Kundenanfragen und -lösungen, um eine kontinuierliche Verbesserung des Supports zu gewährleisten.
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This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. We are looking for a Specialist Account Executive to join our team. You will support the DACH region covering majors accounts, acting as the to drive revenue growth within the data security product suite, including SDWAN and advanced network solutions. * Serve as the primary specialist for customers, partners, and internal teams to drive revenue growth across the Zero Trust Branch product portfolio - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are ...
This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. We are looking for a Specialist Account Executive to join our team. You will support the DACH region covering majors accounts, acting as the to drive revenue growth within the data security product suite, including SDWAN and advanced network solutions. * Serve as the primary specialist for customers, partners, and internal teams to drive revenue growth across the Zero Trust Branch product portfolio - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are ...
Senior Developer Microsoft Dynamics
Senior Developer Microsoft Dynamics
Plansee Group Functions Austria GmbH
Reutte, Gabrovo, Kempten
Teilweise Home-Office
Responsibility for support further development, and optimization of our Microsoft Dynamics CRM system (Sales, Customer Service, Customer Insights) * Independent analysis of technical requirements from Business Product Owners and CRM specialists and implementation of sustainable technical solutions (in coordination with the ), including the enhancement of standard Dynamics 365 modules through customization as well as TypeScript and C# development * Development and maintenance of interfaces to other applications (e.g. SAP, Reporting Services), as well as the further development of integrative components (e.g. web front ends, backend, and database development) * Independent handling and resolution of support cases reported by Product Owners and , as well as proactively driving user stories originating from the business * Onboarding is supported by a wide range of training and further ...
Responsibility for support further development, and optimization of our Microsoft Dynamics CRM system (Sales, Customer Service, Customer Insights) * Independent analysis of technical requirements from Business Product Owners and CRM specialists and implementation of sustainable technical solutions (in coordination with the ), including the enhancement of standard Dynamics 365 modules through customization as well as TypeScript and C# development * Development and maintenance of interfaces to other applications (e.g. SAP, Reporting Services), as well as the further development of integrative components (e.g. web front ends, backend, and database development) * Independent handling and resolution of support cases reported by Product Owners and , as well as proactively driving user stories originating from the business * Onboarding is supported by a wide range of training and further ...
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We are seeking a highly skilled AI Technology Sales specialist to join the team responsible for building and deploying cutting-edge AI solutions across a broad range of clients in the Consumer Packaged Goods (CPG), General Merchandise, and Retail industries. * Work closely with client insight teams to ensure a cohesive approach throughout the sales cycle, from initial client engagement to deal closure and post-sale support. * Strong passion for AI overall and a deep understanding of AI technologies and their applications in business settings.
We are seeking a highly skilled AI Technology Sales specialist to join the team responsible for building and deploying cutting-edge AI solutions across a broad range of clients in the Consumer Packaged Goods (CPG), General Merchandise, and Retail industries. * Work closely with client insight teams to ensure a cohesive approach throughout the sales cycle, from initial client engagement to deal closure and post-sale support. * Strong passion for AI overall and a deep understanding of AI technologies and their applications in business settings.
This is a high-impact, strategic role at the intersection of Sales, Product Specialists, Marketing, Partners, and Sales Operations. You will bring structure, focus, and analytical rigor to a complex environment, turning growth priorities into targeted, repeatable, data‑driven programs that support Account Executives, , BDRs, and Partners. * Own the annual Sales Programs plan, covering all structured programs that support pipeline creation and acceleration — aligned with best practices from programmatic approaches used in other regions or companies. * Translate business priorities into targeted, scalable programs and run them end‑to‑end, in close collaboration with Sales, Product Specialists, GTM, Marketing, BDR, Partner Management, and Sales Ops. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015.
This is a high-impact, strategic role at the intersection of Sales, Product Specialists, Marketing, Partners, and Sales Operations. You will bring structure, focus, and analytical rigor to a complex environment, turning growth priorities into targeted, repeatable, data‑driven programs that support Account Executives, , BDRs, and Partners. * Own the annual Sales Programs plan, covering all structured programs that support pipeline creation and acceleration — aligned with best practices from programmatic approaches used in other regions or companies. * Translate business priorities into targeted, scalable programs and run them end‑to‑end, in close collaboration with Sales, Product Specialists, GTM, Marketing, BDR, Partner Management, and Sales Ops. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015.
Product management ORBIS Medication for the area of Pharmacy and Clinical Decision support * Support with the regulatory validation of ORBIS Medication versions * 3-5yr expertise in software industry in PM, R&D, Service, Customer support or 5-10yr experience in hospital environment * Targeted advancement through training and specialist further education Application closing date: 19. July 2026
Product management ORBIS Medication for the area of Pharmacy and Clinical Decision support * Support with the regulatory validation of ORBIS Medication versions * 3-5yr expertise in software industry in PM, R&D, Service, Customer support or 5-10yr experience in hospital environment * Targeted advancement through training and specialist further education Application closing date: 19. July 2026
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Security Software Engineer HSM & Cryptography (m/f/d)
Security Software Engineer HSM & Cryptography (m/f/d)
Utimaco GmbH
Aachen, Düsseldorf, EMEA, Neu-Isenburg
Teilweise Home-Office
Assist and support Solution Specialist in on-site related activities when needed in terms of technical guidance in a team - Utimaco stands for recognized product quality, userbility, excellent support and a market-driven offer, manufactured in Germany. * Experience in implementing Cryptography into application * Minimum of 3 years of application experience in similar position * We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances) * We also support you privately - benefit from special payments or additional vacation days on anniversaries or other special occasions * We actively support learning on the job, knowledge sharing, mentoring and structured onboarding to give you a solid foundation and a long-term perspective
Assist and support Solution Specialist in on-site related activities when needed in terms of technical guidance in a team - Utimaco stands for recognized product quality, userbility, excellent support and a market-driven offer, manufactured in Germany. * Experience in implementing Cryptography into application * Minimum of 3 years of application experience in similar position * We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances) * We also support you privately - benefit from special payments or additional vacation days on anniversaries or other special occasions * We actively support learning on the job, knowledge sharing, mentoring and structured onboarding to give you a solid foundation and a long-term perspective
Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization. The Customer Care Specialist is not only responsible for ensuring a positive customer interaction, but will also ensure that benefits/coverage, prior authorization and documentation is correctly obtained which will allow Insulet to successfully collect revenue * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard ...
Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization. The Customer Care Specialist is not only responsible for ensuring a positive customer interaction, but will also ensure that benefits/coverage, prior authorization and documentation is correctly obtained which will allow Insulet to successfully collect revenue * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard ...
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The Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesk's Employee Service solutions. Sitting within the Global Specialist Organization, the ES Senior Specialist works across all segments and customer sizes, partnering closely with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce customer risk, accelerate adoption, and strengthen long-term value realization. Mission of the Senior ES Specialist Team * Act as subject matter experts and trusted advisors on internal service delivery, ITSM, HR/People Ops support, and cross-functional employee workflows * Support customers with expansion of additional ES use cases and internal service functions. * Partner with CX Enablement and CX Programs to ensure Core CSMs, Services, and internal teams have the knowledge, playbooks, and ...
The Employee Service Senior Success Specialist is a high-impact advisory role responsible for helping customers rapidly achieve value from Zendesk's Employee Service solutions. Sitting within the Global Specialist Organization, the ES Senior Specialist works across all segments and customer sizes, partnering closely with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce customer risk, accelerate adoption, and strengthen long-term value realization. Mission of the Senior ES Specialist Team * Act as subject matter experts and trusted advisors on internal service delivery, ITSM, HR/People Ops support, and cross-functional employee workflows * Support customers with expansion of additional ES use cases and internal service functions. * Partner with CX Enablement and CX Programs to ensure Core CSMs, Services, and internal teams have the knowledge, playbooks, and ...