We enable to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. You will act as Senior IT System Engineer (remote and approximately 30% willingess to travel to customer site) interfacing with the customers, respond to reported incident issues, attend regular service support visits, support a remote team of installation & upgrade on site, perform software O/S patching or Safety updates when needed, manage customer expectations, and ensure clear communication between the customer and GEHC. * Perform structured fault analysis across complex IT environments (servers, networks, applications), including the setup, installation, configuration, operation, monitoring, and maintenance of physical and virtual Windows and/or Linux servers.
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