Knowledge of account planning methodologies and client development strategies. * Develop and manage action-oriented client account plans, with a focus on executing on the identified white-spaces, ensuring the client team structure is aligned to identified opportunities and focused on selling the entire Firm. * Monitor and track key performance indicators on account management performance, revenue growth, cross-selling and origination, client retention, competitor activity, and formulate and implement appropriate response strategies and action plans. * Champion knowledge on emerging trends and best practice in account management, and continuously develop and share insights with relationship partners and the wider team, and client onboarding and ensure smooth implementation of services
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