The Channel Account Manager – Renewals is a critical role within the EMEA Channel & Partner Sales organisation, focused on protecting and growing our most important renewal revenue across the channel. This person will operate as the renewal lead and internal coordinator for our largest and most complex channel renewals, ensuring that at-risk accounts are identified early, action plans are in place, and the right internal and partner resources are aligned to retain customers. * Maintain up-to-date renewal forecasts and account statuses, providing regular reporting to sales leadership. * Track actions and outcomes for each at-risk account, iterating plans based on results. * Act as the primary internal coordinator for renewal opportunities, aligning and mobilising the right resources from channel sales, inside sales, partner management, pricing and, if necessary, deal desk.
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